Where do you ship?

AllWell Beauty ships to all consumers in the contiguous United States of America. If you are outside of the USA, you may inquire about delivery to your location by emailing us here - hello@allwellbeauty.com

What are your shipping options?

All shipments are sent via UPS or USPS and are free. We ship from our warehouse facility in Lansdale, PA straight to you.

How long does it take for my order to arrive?

Orders are sent out within 3-5 business days and tracking information is sent automatically to your contact info provided. Your order will usually arrive within 5 business days from date of shipment.

What is your return policy?

We are not happy unless you are happy. Within 30 days of receiving your order, if you desire to return AllWell Beauty products , please contact us at hello@allwellbeauty.com for next steps. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, and in its original packaging. You will also need the receipt or proof of purchase.

Is your store secure?

AllWell Beauty is hosted on the Shopify platform, the largest ecommerce company in the world. All Shopify stores are PCI compliant Level 1, the highest standards of security in the industry. We also accept Shop Pay, PayPal, Afterpay, and Google Pay payments.

What ingredients are in the Face + Body Mask?

AllWell Beauty is committed to using only gentle plant-based ingredients and safe synthetics. All ingredients are listed in the Ingredients tab under each product.

Product Questions

Other Questions about our Botanical Radiance Face + Body Mask

 

Is the Botanical Radiance Face + Body Mask suitable for all skin types?

Yes, it is formulated for all skin tones, types, races and genders.

Can the Botanical Radiance Face + Body Mask be used on lips?

Yes, it is designed to be used all over the body. It is a great lip exfoliator.

Does the Botanical Radiance Face + Body Mask help with acne?

The Face + Body Mask will help to calm acne and smooth skin and brighten acne scaring. 

Can I use the Botanical Radiance Face + Body Mask while I’m pregnant or nursing?

It is safe to use during pregnancy and while nursing if used as directed. If someone intends to use it during pregnancy or lactation, we recommend that they review with their doctor all products included in their beauty care routine.

Can I use the Botanical Radiance Face + Body Mask with other skincare?

Yes, it is a great addition to any skincare regime.

Are your products safe to use around the eyes?

Yes. The Botanical Radiance Face + Body Mask is safe to use around the eye area. We do suggest using caution when applying around the eye area to ensure the product does not enter the eye directly. If that does occur gently rinse your eyes with water.

Can a man use the mask after shaving his face?

Yes. The Botanical Radiance Face + Body Mask soothes irritation from freshly shaved and waxed skin.

Are your products tested on animals?

AllWell Beauty never tests on animals and is 100% vegan.

Is your mask gluten free?

Our Botanical Radiance Face + Body Mask is 100% gluten free.

Are your products recyclable? Are your products sustainable?

AllWell Beauty’s entire line is 100% recyclable including our packaging and shipping materials. Our products are formulated using ethically and sustainably sourced ingredients.

Should you patch test before using the mask?

If sensitive skin is an issue, conducting a patch test is a good idea. We suggest patch testing a
small area of skin just below your earlobe.

What results should I see from your mask?

We recommend using the Botanical Radiance Face + Body Mask 3 times per week to achieve the best results. You should begin to notice a reduction in dark spots and hyperpigmentation after 2 weeks when using the recommended amount. You will see an immediate increase in skin radiance after the first use.

Can I use this product if I have eczema?

Yes. However just like any product if irritation occurs you should discontinue use. We suggest patch testing an area first, then if you have no reaction applying it generously. Many of our customers love using the AllWell mask on eczema prone skin.

Does this mask help with oily skin?

Yes, it helps to remove excess oil from pores and balances skin.

Is AllWell Beauty a black owned company?

AllWell Beauty is not a black owned company, however we take great pride in employing people from different ethnicities and multiple backgrounds.

How often do you recommend using the Botanical Radiance Face + Body Mask?

The label directions call for use 2-3 x per week.  In our clinical trial study, participants used it 3 times per week. However, AllWell products are safe to use every day for most users.

How long before I can expect to see results for reducing dark spots?

We recommend using our mask 3 x per week to achieve the best results. You should begin to notice a reduction in dark spots and hyperpigmentation after 2 weeks. An improvement in radiance should be visible after the first use.

Does the AllWell Mask improve hyperpigmentation/melasma?

Yes. The AllWell Botanical Radiance Face + Body Mask improves skin’s radiance after just one use. We recommend using it 3 x a week for best results. You should begin to notice a reduction in darks spots and hyperpigmentation after 2 weeks when using it 3 times per week.

 

 

Tips + Tricks

Tips + Tricks for our Botanical Radiance Face + Body Mask

Application

Skin should be cleansed and dried before applying the mask. Using circular motions gently massage the mask onto the skin. Allow mask 15-20 minutes to dry.

Intensify Firming Sensation

To increase the firming sensation apply a thicker layer to the skin. Keeping movements to a minimum during the wait time is also important. When doing a facial application, it is recommended that you do not talk, in order to give the mask a chance to dry in a solid mass without cracking. When doing a body application follow the same rule. Keep that part of the body as still as possible while the mask dries.

Dry Down

If you have opted to apply a thicker layer to increase the firming effect, the mask will obviously take longer to dry. One way to expedite this step is to use your blow dryer.! This is extremely helpful when doing legs, arms and other parts of the body.

Rinse Removal

Once the mask is dry you can rinse it off for easy removal. Splashing the face with warm water and using circular motions to take the mask back to a mud like state will amplify exfoliation and leave skin baby soft. You can also splash your face with warm water and use a washcloth to remove the mask. When finished you should rinse the washcloth thoroughly so it does not stain. Dark colored washcloths are recommended. Be sure to rinse your shower well so you do not leave any mask residue. The AllWell Mask easily washes down the drain.

Roll Removal

The mask must be completely dry for Roll Removal. You will notice that the mask will begin to crack slightly when it is dry. This is a good indication that you are ready to Roll. It is recommended that you do this in the shower, over a sink or into a trash bin. Remove any remaining particles of the mask from the skin with a damp washcloth or a make- up removing wipe.

Body Treatment

Get a glow from head to toe by using this mask all over your body! Make your skin baby soft and exfoliate out any imperfections by using this mask on target areas like your bikini line to get rid of unsightly razor bumps and any other skin imperfections on your bum and legs. Look your best for any upcoming event you may have – wedding, prom, party, etc. by using on your back, shoulders and neck.

At The Beach

This mask is the perfect treatment to bring to the beach! It dries extremely fast in the sun and you can easily roll the mask right off into the sand or jump in the water for quick removal. Apply to feet to soften rough heels. Once the mask has dried try rolling it off by gently incorporating a little sand into the mix for the ultimate foot exfoliation treatment! (this also works well on other parts of the body)

Hand Treatment

Remove any jewelry then take a generous amount of the mask and rub it between your hands like you would apply lotion. Rub your palms together and massage the mask for a minute or two, making sure your hands are completely covered by the mask. (get in between those fingers really well too) When the mask starts to get tacky you can stop rubbing and allow your hands to dry. Rinse or Roll the mask off when dry, then rinse hands thoroughly, dry and apply lotion.

Foot Treatment

Take a generous amount of the mask and apply it to your feet like you would apply lotion. Massage your feet for a minute or two, making sure they are completely covered by the mask. (get in between those toes too) When the mask starts to get tacky you can stop rubbing and allow your feet to dry. Rinse or Roll the mask off when dry, then rinse feet thoroughly, dry and apply lotion.