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    Shipping & Returns

    AllWell Beauty ships to all consumers in the contiguous United States. If you are outside of the US, send us a note about delivery by emailing us at hello@allwellbeauty.com

    All shipments are sent via UPS or USPS.

    Orders are sent out within 3-5 business days and tracking information is sent automatically to your contact info provided. Your order will usually arrive within 5 business days from date of shipment.

    Returns:

    Returns are eligible within 30 days of purchase. Please contact us at hello@allwellbeauty.com for next steps. Please provide your order number and contact infomation to initate a return. Please note customers are required to cover postage costs for returns. 

    Botanical Radiance Mask FAQs

    What are the benefits of the Botanical Radiance Mask?

    The mask boosts your skin’s natural radiance by exfoliating, refining and firming for glowing skin.


    Is the Botanical Radiance Mask suitable for all skin types?

    Yes, it is formulated for all skin tones, types and genders.

    What are the ingredients of the Botanical Radiance Mask?

    Acer Rubrum Extract, Glycerin, Aqua, Carthamus Tinctorius (Safflower) Oil, Hemisqualane, Charcoal Powder, Mica, Titanium Dioxide, Tin Oxide, Dehydroxanthan Gum, Sodium Benzoate, Potassium Sorbate, Sodium Dehydroacetate, Salvia Sclarea (Clary) Oil, Lavandula Angustifolia (Lavender) Oil, Vetivera Zizanoides Root Oil


    Can I use the Botanical Radiance Mask while I’m pregnant or nursing?

    It is safe to use during pregnancy and while nursing if used as directed. We recommend that a doctor review all products included in the beauty care routine of anyone who is pregnant or lactating.


    Does the Botanical Radiance Mask help with acne?

    The mask may help to calm acne and smooth skin and brighten acne scaring. 


    Are your products safe to use around the eyes?

    Yes! The Botanical Radiance Mask is safe to use around the eye area. However, please use caution to ensure the product does not enter the eye. If contact occurs, gently rinse your eyes with water.


    Can the mask be used after shaving or waxing?

    Yes, the Botanical Radiance Face + Body Mask is safe to use on freshly shaved and waxed skin. 


    Does this mask help with oily skin?

    Yes, it helps to remove excess oil from pores and balances skin.


    Can the Botanical Radiance Mask be used on lips?

    Yes, it is designed to be used all over the body. It is a great lip exfoliator.


    Is your mask gluten free?

    Yes, Our Botanical Radiance Face + Body Mask is gluten free.

    What is Upcycled Beauty?

    We define upcycled by as the process of transforming by-products or undervalued materials into new materials of greater quality.

    At AllWell Beauty, we use our patented Plantrose® technology to upcycle undervalued plant materials and transform them into powerful active ingredients. We provide a cleaner, faster, and more advanced method for upcycling, and by using only water, heat and pressure, our process is an innovative, clean, and sustainable solution for the industry.

    Are your products vegan?

    Yes, our products are vegan and certified by Peta.

    Are your products cruelty-free?

    Yes, our products are certified cruelty free from Leaping Bunny and Peta. We do not test on animals.

    How do I manage my subscription?

    If you’d like to manage, adjust, or cancel your subscription, you can do so within your account. The email you used to set up the subscription is the email you should log into for subscription management.

    If you have having trouble accessing your account, please contact us at hello@allwellbeauty.com

    We do accept returns on subscriptions, as we do with all orders within 30 days of purchase. Please contact hello@allwellbeauty.com with your order number and contact infomation to get started. Please note customers are required to cover postage costs for returns. 

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